Why Emotional Intelligence Is the Most Underrated Leadership Skill
Introduction In 1998, psychologist Daniel Goleman published a landmark analysis in the Harvard Business Review. He had studied nearly 200 large global companies and identified the capabilities that distinguished the best leaders from average ones. His finding was striking: for leadership roles, emotional intelligence proved to be twice as important as technical skills and IQ […]
The Art of Difficult Conversations: A Leader’s Guide to Honest Communication
Introduction Kim Scott, former Google and Apple executive and author of Radical Candor, tells a story about a time she gave a brilliant presentation to Sheryl Sandberg. Afterward, Sandberg pulled her aside and said: ‘You know, when you say “um” a lot, it makes you sound less confident.’ Scott initially brushed it off. Sandberg pressed: […]
The Mindset Shift That Separates Managers from True Leaders
Introduction In 2012, Google launched Project Aristotle — an internal research initiative designed to answer one question: what makes some teams brilliant and others mediocre? They studied 180 teams, analysed reams of data, and interviewed hundreds of employees. Their finding surprised even the researchers. It was not the smartest combination of individuals that produced the […]